Line Settings

Configuring line forwarding and its properties.

Basic settings

Mobility extensions

• Active — activates the mobility extensions feature. The configured phone number will ring together with the line.
• Phone number — phone number for mobility extensions
• Keep caller number — ensures that the original caller number is displayed on the destination phone

Unconditional forwarding

• Off — immediate forwarding is disabled
• Busy tone — immediate busy tone playback
• Voicemail — immediate forwarding to the assigned voicemail box
• Forward to number — immediate forwarding to any internal line or external phone number
• Keep caller number

Conditional forwarding (line busy)

• Signaling:
  • Out of band — cause 17 (busy — BUSY)
  • Inband signal — busy signaling in the voice band using a tone
  • Inband voice — busy signaling in the voice band using an announcement
• Wait until free — the PBX answers the call, plays an announcement and tests line availability every 10 seconds
• Voicemail
• Forward to number + Keep caller number

No answer or unavailable

• Signaling:
  • Out of band — cause 19 (no answer — NO ANSWER FROM USER)
  • Inband signal — signaling using a tone
  • Inband voice — signaling using an announcement
• Voicemail
• Forward to number + Keep caller number + Forward incoming call from internal line

Calendar-based forwarding

• Calendar — assign a calendar to the line
• Off / Busy tone / Voicemail / Forward to number + Keep caller number

Advanced settings

• Ring duration — line ringing duration in seconds. After this period, the line is considered unavailable.
• Ring type:
  • Standard — normal ringing
  • Music — the PBX answers the call and plays music
  • Forced — immediate tone without checking phone status
• Announcement before transfer — selection of announcement played before transfer