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CID Lookup

CID Lookup identifies the caller’s name based on the phone number using an internal database, external sources, or HTTP/HTTPS connections.

Internal Database

Internal database

The system stores phone numbers and associated names in an internal database managed by the PBX.

Number list

Record menu

Record Properties

Record properties

FieldDescription
NumberPhone number to identify
NameCaller name to display
NoteInformational text

External Database

External database

Phone number data stored on an external MySQL server.

ParameterDescription
MySQL server addressIP or domain
Database nameDatabase name
Username / passwordLogin credentials
SQL queryQuery to retrieve the name

Example query:

SELECT name FROM cid_lookup WHERE number=${CALLERID(num)} LIMIT 1

HTTP URL Method

HTTP configuration

Retrieving the caller’s name from a web server via an HTTP request.

ParameterDescription
URLComplete address with parameters
MethodGET or POST

Example: http://1.2.3.4/cisla/getnum.php?number=${CALLERID(num)}

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