CID Lookup
CID Lookup identifies the caller’s name based on the phone number using an internal database, external sources, or HTTP/HTTPS connections.
Internal Database

The system stores phone numbers and associated names in an internal database managed by the PBX.


Record Properties

| Field | Description |
|---|---|
| Number | Phone number to identify |
| Name | Caller name to display |
| Note | Informational text |
External Database

Phone number data stored on an external MySQL server.
| Parameter | Description |
|---|---|
| MySQL server address | IP or domain |
| Database name | Database name |
| Username / password | Login credentials |
| SQL query | Query to retrieve the name |
Example query:
SELECT name FROM cid_lookup WHERE number=${CALLERID(num)} LIMIT 1HTTP URL Method

Retrieving the caller’s name from a web server via an HTTP request.
| Parameter | Description |
|---|---|
| URL | Complete address with parameters |
| Method | GET or POST |
Example: http://1.2.3.4/cisla/getnum.php?number=${CALLERID(num)}