Privacy Policy
Information on personal data processing under Regulation (EU) 2016/679 (GDPR).
Data controller
The data controller is VoIPSUN s.r.o., registered office at Plzeňská 207, 150 00 Prague 5, Czech Republic, ID: 01595512, registered at the Municipal Court in Prague, section C, file 208781.
Contact email for data protection matters: info@voipsun.cz
Purpose and legal basis
Contract performance (Art. 6(1)(b) GDPR)
We process your name, email, phone number, and company name for the purpose of entering into and performing a contract for telecommunication services.
Legal obligation (Art. 6(1)(c) GDPR)
We retain billing data and service records based on obligations under the Electronic Communications Act and tax regulations.
Legitimate interest (Art. 6(1)(f) GDPR)
We process data to ensure service security, prevent fraud, and improve service quality.
Data scope and retention periods
| Data | Retention period |
|---|---|
| Contact data (name, email, phone, company) | Duration of contractual relationship + 3 years |
| Call records (traffic and location data) | 6 months from the date of the call |
| Billing data | 10 years (legal obligation under tax regulations) |
Data subject rights
As a data subject, you have the following rights under GDPR:
- Right of access — you may request information about what data we process about you.
- Right to rectification — you may request correction of inaccurate or incomplete data.
- Right to erasure — you may request deletion of data where the processing purpose has ended and no legal obligation prevents it.
- Right to restriction of processing — you may request restriction of processing under certain conditions.
- Right to data portability — you may request transfer of your data to another controller in a structured format.
- Right to object — you may object to processing based on legitimate interest.
- Right to lodge a complaint — with the Czech Data Protection Authority (ÚOOÚ), www.uoou.cz.
You may exercise your rights by emailing info@voipsun.cz or by writing to the controller's registered office.
Cookies
This website uses only technical cookies necessary for proper operation (e.g., session cookies that are automatically deleted when you close your browser). We do not use third-party or advertising cookies.
Website analytics are handled using a GDPR-friendly tool that does not store personal data and does not use third-party cookies.
Data protection contact
For questions about personal data processing, please contact:
info@voipsun.cz
VoIPSUN s.r.o., Plzeňská 207, 150 00 Prague 5